Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

If we are experiencing a high volume of orders, processing times may be delayed. Any significant delays will be communicated by email.

Shipping Rates & Delivery Estimates

Shipping options and rates for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to customs clearance, carrier issues, weather, or other factors outside our control.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).

Tracking information may take up to 24 hours to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Orders returned due to failure to pay duties & Taxes will be subject to additional shipping charges and restocking fees.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery or expected delivery date. Keep all shipping materials as received this is part of the insurance process.

We may require photos of damaged packaging and products to assist with claims.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges and restocking fees.

Freight / Oversized Items

Certain oversized or heavy items may require freight shipping. Additional shipping charges may apply and will be communicated before shipment if necessary.

Freight / Oversized Items

Core returns are customers responsibility to pack accordingly and ship to designated location.